Course packs often accompany the taught courses that are presented at IT Services.
If you cannot attend a course, you can work through the materials independently to develop your skills. If you simply want to refresh your knowledge you can check up on just a chapter or two.
Most course packs contain the course handbook with explanations and hands-on exercises, plus any example files you may need. If you are not sure how to unzip the Zip folder, read more about unzipping.
We aim to make many of our materials open to all visitors, including those who are not members of Oxford University. Some are only relevant or only suitable for Oxford members, and for these you will be asked to give your Oxford Single Sign-On credentials.
course pack | Publicly viewable | v. 2013
Use Word to carry out a mail merge - sending a standard letter to many recipients, with personalised content. A hands-on course for administrative support staff.
course pack | Publicly viewable | v. 2010
Using Word, Excel and Outlook together, to send personalised emails to a list of recipients